Cuba Customized Tours and Custom Trips 2024/2025

We really appreciated how well organised this trip was. Accommodation was perfect. All transport and tours were of a high standard and everything happened exactly as planned and on time. We were able to spend time with friendly locals that were always happy to help us out and share their lives with us.

This trip was very well planned. We enjoyed the Casa choices, tours, taxis, etc. everything was punctual. There are no areas where we would suggest improvements.

Bookmundi created a wonderful trip to Cuba for us. They suggested two wonderful casa particulares, one in old Havana, and one in the Vedado area, which were both very nice in their very different ways. It was great being an old Havana, where we could walk out the door and directly into the city with all of its many activities. And the Casa particulares in Vedado was very relaxing with its small pool where we could sit out during a hot afternoon, but it did require a taxi to get anywhere. The tour guide for the meet and greet and the oldtimer tour was so knowledgeable about Cuba. And the Tropicana show was fabulous.

This local travel expert was able to plan a super trip for me and my 9 year old son. We saw so much and the activities were engaging, with breaks to relax and wander at our own pace. Highly recommended.

The travel agency offered us a reasonable price personslized tour including all transfers, accommodation, tours, and 24 hours available local representative from the agency. What I liked most was that the drivers for the private transfers between the cities picked us up from our accommodation and arrived exactly at the agreed time. The drivers and owners of the casa pariculares where we were accommodated were synchronized by the agency and there was no confusion or need for us to personally call the driver to tell him the location from where they should pick us up or to explain to the owner that a taxi driver should come to a certain time. They were already informed about these things. Regarding the tours, they were quite informative and interesting, the guides also collected us on time from the places where we were staying and gave us an intro about the tour as well as a proper review at the end of it. The casa particulares where we stayed in Havana, Santa Clara, Trinidad, and Viñales were clean and the included breakfast was delicious, it seems that the agency has carefully selected the casa particulares they work with. In the personalized trip, apart from the above mentioned casa particulares, we decided to stay a few nights in an all inclusive hotel in Varadero. Although we expected the hotel to be better than casa particulares, we experienced the opposite. The hotels are run by the state and the employees don't bother too much, so there were cases when we didn't have soap and toilet paper in the toilet and nobody put new ones even though we informed the people responsible about it several times. The food at the hotel was great but I can't say the same for the drinks. They put coffee in plastic cups that literally melt in your hand. The beach was on the hotel itself and was great, the ocean water clean and warm with waves. Feelings about staying at the hotel are mixed, but I guess this could be expected in most hotels since they are state-owned. I can't fault the agency for this, because they offered me several alternatives for an all-inclusive hotel and we chose Starfish Varadero All Inclusive based on price and online ratings. However, don't have high expectations for the hotels. Some tips that would make your trip easier: be stocked with wet towels, toilet paper, toothpaste, pads, soaps, shampoos because as you will see the locals have limited number of products that they can buy per month so tourists can buy the same only through a black market or highway market, but not in a local store. So be sure to pack extra hygiene products for your trip to Cuba. I rate my experience with 5/5 because the agency fulfill everything it promised, and was available and flexible whenever we needed it!

Cuba is a fascinating country that I enjoyed visiting. While I found it to be a very safe country for tourists, it was helpful to have the trip planned out by knowledgeable guides because things change a lot and you can't rely on internet access!

Tour was fantastic. All outings were very well organized and insightful. Private transfers were brilliant and always early for departure. Great mix of tours.All three stops were different but equally enjoyable. The casas were lovely and we would definitely return to Casa Mamai in Havana. Fantastic reception and lovely people!