I am happy to give feedback about our travels in Argentina! We had a great time! 1. I chose this travel organizer based on several things including great reviews, comprehensive custom tour offerings at good prices and personal service. 2. Agustin was very efficient and helpful in all aspects of the booking process. He created a perfect combination of tours in the selected destinations including all transfers. Payments were simple and easy via PayPal and it worked great that all three of us could pay individually. He was also very patient will all of my questions via email and wrote back promptly with advice and suggestions. He also communicated with me while we were in Argentina about concerns with a possible pilots strike by Aerolineas Argentina and helped resolve the changes that we needed to do both before and after the strike was resolved. Kudos to your emergency crew as well who were aware of everything that was going on with us and were right on top of things. I had to call them several times with issues related to the threatened strike and also a transfer at the end of our trip. Great job all round! 3. My favorite hotel was probably Dazzler Palermo though I would have liked a hotel that was a little closer to Recoleto or San Telmo areas as it turned out. Most of the other hotels had large rooms and friendly staff. Koi Aiken in El Calafate was also pretty far outside the center of town but we liked the hotel otherwise. The one place that we didnt care for was De Los Andes in Ushuaia. The triple room we had was very small, barely room for three beds and we had to squeeze by one of the beds to get to the bathroom. The hotel seemed very old and needs some updating. The location was very nice though. I wouldnt recommend this hotel. 5. We really liked all of our excursions in Ushuaia (Tierra del Fuego hike and canoe, Trek to Esmerelda Lagoon and Beagle Channel cruise) but also the Peninsula Valdes tour to Punta Norte from Puerto Madryn because of all the animals that we saw that day. 6. Our two favorite guides were: Tina for our walking tour in Buenos Aires. She took us to the southern part of the city to San Telmo and La Boca and was very easy to talk with and very informative. Daniel in Ushuaia for our Tierra del Fuego hike and canoe and also the trek to Esmerelda Lagoon. He gave us two very good days of activity and is very knowledgeable about the area. 7. I think the only thing that we were disappointed in was the hotel in Ushuaia, otherwise we absolutely loved the entire trip! We all agreed that this operator was great to work with and created a perfect trip for us! Thanks so much!
Highly recommended- Chuck and Jeanne Zimmerman
This tour operator provided us with a customized itinerary with hotels that exactly matched our request for a mix of sight-seeing in Argentina and hiking in Patagonia (Argentina and Chile). All travel arrangements and tours were pre-arranged for hotel and airport (international and domestic) pick-ups and drop-offs, and these services were right on time and provided by very pleasant and helpful staff. The hotels were great and many of them had excellent restaurants that made it easy to enjoy the local cuisine. Especially memorable were Fierro Hotel (Eco Restaurant), Estancia Helsingfors and Las Torres Hotel. Given that we did not want to be part of a larger tour group (12-16 people), this approach worked best for us. The booking staff (Lucia and Yuna) and our in-country hostess (Ursula) were all available prior to and during our trip, which made this "bucket-list" 18-day vacation very easy for us at a more-than-competitive cost. We would recommend this company to anyone (and already have).
"After all that planning and three years of waiting, the trip was AMAZING! Your transports were on time, well documented, and very, very much appreciated. All the drivers were great, but the person who took us from El Calafate to the Chilean border was fantastic. I've crossed a lot of borders but I’m not sure I could have figured that one out without him. Most hotels were great. We loved Los Cerros, Francisco at the front desk was fantastic. The bar, the food, and the views were fab! Of course, I cannot say enough about Camp Patagonia¦ It was over the top in gracious staff and details. It was TRULY the highlight of the trip. The Esplendor was fine, they upgraded us which was nice! We also loved the Australis, floating through those gorgeous fjords and getting to walk on Cape Horn made it totally worth it. The Australis is a well-run machine and when you arrive they take your luggage and get you on board, a very quick process. Thank you so much; I've already told so many people about this trip!"