Thoroughly enjoyed the trip. We were a small group of nine people.
Pepe our leader was very good and kept us up to date with all the schedules and where we would be walking to on the day as sometimes due to weather conditions changes needed to be made.
I went on the upgraded trip (no camping) and I found all of the hostels and hotels very comfortable and the staff were accommodating.
Some of us were lucky to see ice being calved from the glacier - that was amazing.
I heard about this tour company, from searching the internet for local travel agents in South America. I like to use local businesses when i travel. That way i know i'm contributing to the economy and the locals like to present their country the best way possible. My favourite destination was El Calafate. I loved the little town. My hotel was upgraded and the excursions to Perito Moreno and Torres Del Paine day trips were excellent. My favourite hotel was Mirador Del Lago in El CalafatE. Very good service.The meals in the restaurants were delicious. The facilities and location was also very good and suited my needs About the excrsion, it is hard to choose between Perito Moreno & Iguasu day trips. Both were excellent. But the organisation in El Calafate was probably the better out of the two. Guides, They were all pretty good. Thanks again especially to Lucia and all the other people who helped me have a wonderful holiday.
We had a fabulous trip to South America. We found this tour operator on the internet researching South America/Argentina , reviews were very positive. The good reviews and the various options, experience since 1999 as well as the good communication made us to choose to work with you. Our hightlights have been the Iquazu Falls and the P. Moreno Glacier. We have to favorite hotels - Toss up between the Jasy in Iquazu and the Pudu Lodge in El Chaltan. We liked the size of the rooms, the tranquility and the locations (quiet in the country) were very nice plus the balcony of the Jasy hotel. Our favorite exucrions have been to Iquazu Falls and the Mendoza wineries. The falls were spectacular, and the wineries were very pleasant out in the country. Winery experience different from wineries in the United States. Also the P. Moreno Glacier. Besides Patty, we enjoyed our guide in Bariloche (Frederico) and our Mendoza wine guide.. all guides were very knowledgeable. We particularly liked Frederico's enthusiasm for nature and his knowledge of Argentina's history, politics, geography, etc. A page or two for us "English" speaking tourists, of useful phrases in the countries we visited would be useful. IE Bon Dia (good day) in Brazil, thank you, etc. And a page on paragraphs of common customs. what to expect, etc. in each country (what is polite, nor not polite, etc). Jay and I give this company excellent grades for putting together a perfectly paced and interesting itinerary. We felt the amount of time at each place was appropriate. We felt safe the entire time, and understood that it could be a challenge. We thought the locations of the hotels were excellent!!! Close to everything we needed, clean and comfortable. We particularly liked meeting Patty in person and enjoyed sharing WHAT's APP pictures. The gift (bottle of wine) was delicious and thoughtful. We will post our comments on trip advisor as well, and recommend this company to any one we know that may be interested in going to South America.