First time taking a guided tour with such a large group of people, so the service was not as personalized as my previous travel experience. Our guide, Victoria, was very informed and made sure that we saw everything on our listed itinerary and then some. The driver, Lubo was pleasant and took care of managing all the heavy luggage and Tim, the guide in training was a great help. I don't know if I would book through Tourradar again. It was very challenging to communicate with them and the assistance needed in coordinating transportation and pre & post accommodations just wasn't there. As for the tours, I was so grateful to be introduced to so many new places. I would not recommend this tour to seniors or those that are not use to walking. Lastly, If you take advantage of all of the optional tours, there is very little rest to be had.
The tour is conducted in a well organized manner. The specifics of each location is well explained by the tour leader. Have to specially mention Martina , our tour leader who makes sure each one of us are comfortable. Always cheerful and with a positive attitude. Over all a memorable experience.
Elisa was a great guide. The tour was a wonderful way to get acquainted with the city on our first day. The Gelato was delicious! I highly recommend this tour.