Excellent wildlife viewing but poor UK booking experience. On a positive note we had a great wildlife experience seeing five jaguar, giant otters, tapirs, ocelot and hyacinth macaws amongst many others. Tony, our guide, was one of the very best guides I have had. He spotted just about everything going and has an encyclopaedic knowledge of the birds and animals of the Pantanal. The not so good was when booking, the connecting flight from San Paulo to Cuiaba was booked from a different San Paulo airport to the one I was due to arrive at from the UK. Speaking to the Exodus rep when booking I questioned why the arrival airport had a different code to the departure airport and was assured the two flights were from the same airport so booked. I was not comfortable and quick online search showed that this was not the case. Fortunately it was sorted out when I then raised the issue again but no apology for what was a basic error. Following the two reviews from 2023, the connecting flight is now a 7hrs wait. While baggage is checked through to Cuiaba you must collect your baggage in San Paula and go through immigration control and customs. You can then drop your bags off at the Latam desk 4hr before your flight to Cuiaba. This info is correct as of July 2024!
G, you've;ve done it again! You've made it so easy to see so many more sights than I would have been able to myself and allowed me to connect with people from all over the world. Life long memories were made.
We had a wonderful time! Everything has gone smoothly, and I know that’s due to YOUR efforts. Calafate was COLD and amazing. Our guides (especially Macarana at Estacia Cristina) were all excellent, attentive and knowledgable. Our Iguazu experience was AMAZING, thanks to the team who has so much experience leading people through crowds of tourists that she made our experience very special and personal. And finally, our evening at THE ARGENTINA EXPERIENCE was the perfect finish to our time here in your country. Also, the food was EXCELLENT! I would recommend this evening to anyone. Regarding our accommodations, we were very pleased with the hotels and their locations. Most of the locations were right in the middle of town or a very short walk to places for excellent meals.