Now that we are back I just thought to write to you and thank you for the amazing trip and the organisations you did. First of all, Argentina is amazing and I wish, really wish you guys know it despite the financial and political incompetence everyone complained about. About the trip: My background is biology, so you can imagine how excited I was seeing all the biological and geographical diversity in Ushuaia and then in Iguazu... Everything about the tours in Ushuaia and Iguazu was well managed and was great (even one day there was a mix up with the tours in Iguazu but at the end it was sorted and even became super special). We had no issue with the luggages etc.,. Thank you. It was an amazing trip and everything went smoothly and I hope to be back to Argentina one day again.
Our experience with you has been Extremely good- Zain and Jackie Banatwala
The people who were supposed to meet us at airports were always there to pick us up. It is important to come out of the terminal and find that someone is already there and you are not going to be hanging around wondering if the pickup is going to show up. All the hotels were very good except for the first hotel upon our arrival in Lima from the states. That was the El Tambo II which was the pits. Other than that you made good hotel Picks with Casa Sur Palermo in Buenos Aires the best of the bunch. All excursions were good but we liked Machu Picchu; and Iguazu Falls best. One suggestion: Guides should not assume that because we look old we should cut things short. Ask us if we are tired or willing to go on and tell us what is ahead if we choose to go on. Let us make the decision to continue or cut things short. We found we missed some things because of that.
Professional, responsible, supportive crew - Jaime has a natural ability to always be cheerful, understanding and extremely well organised. Jan give everyone sound reassurance that everything is in check and that nothing is beyond his capabilities. Together they make a great team and make travelling with them a relaxing, stress free experience. Then of course we had Rob for a few days - Rob has the personality that embraces everyone and makes everyone feel that they are special and worthy of individual time and attention whilst being professional, knowledgable and caring.
