An absolute dream come true! What an amazing experience!! We worked with the tour agent for over a year to plan our vacation and it couldn’t have turned out more perfect! Tracey listened to all over our hopes and interests, and delivered an itinerary that ended up being a dream vacation! We spent 2 weeks exploring Vietnam, Cambodia and Thailand with our family of 5 and the guides we had in each city were wonderful, knowledgeable, and felt like our friends just showing us around their country. We will absolutely go through them again when we find time to explore more of Asia!
This was my first ever solo travel/group tour experience. As a woman this seemed like the way to go, so I could dip my toes into this hectic mess of traveling and I definitely chose the correct company to do it through. Id like to personally call out my group leader Seyha for being incredibly reliable, trustworthy, knowledgeable and overall just a great guy. You feel as if youre immediately family when you meet and his energetic personality radiates. I didnt have a single worry on my travels and would do it again in a heart beat. With intro travel and Seyha together, I could stay in Cambodia for as long as possible. Cambodia will have a piece of me forever and will keep coming back. Thank you Seyha and Intro.
Fascinating colourful experience of Vietnam. The trip includes insight into its turbulent history, and inspired many of the group to read more about it.I went single, into a group of 16, and with Ngok, one of the nicest and best guides Ive ever experienced. He was with us in Vietnam, and joined us evenings and for optional tours as well. We had to say goodbye to him before the early morning onward flight to Siem Reap. There we had a new guide, who met us with the unsurprising news that it was too early to check into the hotel and then took us on a full day program, through to watching sunset over a temple (unfortunately underwhelming on that particular day) without yet checking in. We arrived at the chosen temple and waited there 2 hours for sunset, tired and travel weary after 2 weeks in Vietnam. The hotel was no more than half an hour away, so we really felt he could have planned the day better for us. We had all been up very early (the previous day too). Half the group wanted to go direct to the hotel and miss the sunset, but the guide felt we should see the sunset because it was mentioned in the original itinerary.The majority of our group were disappointed with the Hotels. Comfortable and clean, friendly staff, but not as good as we expected from a trip advertised as Premium. Exception was the Hotel in Siem Reap, which met our expectations of Premium class.Note, only the hotel in Hanoi was not the one advertised in the original programme, it was supposed to be an 'or similar' hotel. Several of us wrote to our travel agents to complain of its distance from the town centre (shuttle bus ran insufficiently), its proximity next to a road, and general failure to meet expectations.Another point worth mentioning to those who choose this trip having noted that it is classed as leisurely. It wasnt! There was very little free time, admittedly partly due to participation in some optional activities, and partly due to traffic jams keeping our bus on the road for hours longer than planned.It would help relieve some of the stress if the itinerary could be changed such that we do not spend 2 nights in a hotel, travel some hours for an overnight elsewhere, and then do the reverse travel to return to the original hotel for another night. It happens twice in this itinerary.