The trip was TOP organised. The whole trip was verry well organised. And the wonderfull back up Ines!! Nothing went wrong. Everything and everybody was in time and always with a smile on the face. We would like to thank Ines for always stand by during the three weeks. That was amazing. Than we like to thank the people who organised the trip. The trip was TOP organised.
Our trip ends today when we board the plane for Buenos Aires. We enjoyed our Calafate and Iguaz visits and would like to thank you for your service. We would be glad to share some of our assessments. The airport transfers were all good. We didnt wait and that prompt pick up gave us a good sense of security in a new place. The hotels at Calafate and Iguaz were superb. Weskar was also okay but too small for a party of three. Nonetheless, Weskar service was good. On the tour guide, they were all good. But it would have been better if we were properly advised on all payments to the park. Perhaps, this advisory can be included in the day to day itinerary to prepare on the cash we needed to bring because Natales isnt too friendly on credit cards. Clothing advisory the advisory on Calafate and Ushuaia were okay. But the Iguaz side can be better because we were not prepared for raincoats which were a must to visit the cataratas The 24-hour service of the tour operator was excellent. It was very helpful whenever we needed clarifications, or inquiries of our travel. One suggestion: Best to include all entrance fees to the parks in the cost. It would be less hassle cause of currency exchange issues. Again, thanks for your service. We look forward to future relationships.
Wonderful- Jorge and Michelle Lozano
Dear Marcela, We found your company through Online Google Search We decided to work with you because of your friendly no pressure and easy to work with style. Your professionalism and wonderful customer service put us at ease as we traveled from one destination to another. Our favourite Hotel was the Las Torres Hotel at Torres del Paine. We liked how close we were to the mountain and trails, the friendly staff, the delicious food at their restaurant and bar, the honeymoon tray of pastries they delivered to room. It's hard to say what our favourite excursion was, because there were so many, but the ones that stood out were the Buenos Aires city tour and the glacier boat ride. Of course we would like to mention Marcela Benegas. She made us feel at home and we loved our time with her and all the places she took us to, the tasty pastries we shared, and the many other suggested city destinations that we went to on our own time and loved. The staff was wonderful to work with from start of the planning process until the day we flew back home. We love you guys and will definetly recommend you to everyone who plans to travel there. If your company offered the same services to other destinations around the world, we would use you to plan all our vacations.