Ground staff great, UK support poor We booked 2 trips to run together. Booking them intialyy was difficult as the agent couldn't grasp what we were trying to do and kept quoting the wrong direction and got confused over airports. As a result we ended up flying from London as it was easiest for him to understand. Questions were left unansweredand at no time was it acknowldged that we were doing the 2 trips as one. The final hotel of this trip was supposed to be the same as the first of the next but infact we had to move to a different hotel. Overall an excellent trip was let down by the UK support team.
First multi day cycle trip & certainly not the last! This was an excellent trip which has certainly encouraged us to look at another cycling holiday. Our guide, Rit, who was with us from Bangkok to Saigon was excellent, forever patient, informative and professional, he was a pleasure to be with. As we entered Cambodia & Vietnam we were joined by local guides for the journey through their country & they were also equally professional, as were all members of the support teams. Their humour certainly assisted us through some warm days.The cycle days were split quite well, with timely stops with lovely snacks & drinks supplied in some memorable settings.The trip covers some of the iconic places to visit in all three countries but also includes quite a bit of low key mixing with locals which was equally memorable.
Would of liked to see the floating markets but the day was still very enjoyable, Linda was an exceptional guide who really cared that we got the most out of the tour.