Best vacation experience ever From booking to stepping off the plane back in the United States, this travel specialist seamlessly took care of my every need. There were zero issues because every time something changed, they were on it immediately. There were a few things that happened that were out of anyone's control (weather) and plans had to change. They were there at every turn making sure we were placed in a new experience immediately. I work out every day. Our hotel in Saigon had a gym that was under construction at the hotel. I contacted our concierge and within 5 minutes they had the hotel directly across the street inviting me to work out whenever I liked. The excursions were informative and fun. The agency was always ready to answer any questions and had great suggestions for our free days. They were concerned and caring about our safety and overall experience. I cannot say enough wonderful things about this agency and our trip. Mrs. Hein, Dat, Johnny and Tina were amazing and made a major impact on me personally by making this experience the best vacation I have ever been a part of.
Just did cycle trip Nov 8-23...what a fabulous time!!!. I am not a cyclist and was worried about being able to do this trip, but it was amazing. The group was large (18) with a mixture of couples and singles all around 25-69 yrs in age.I did fall off the bike on the first day and ended with a slight sprained wrist and cuts and bruises. 2nd day fell off again lol. Our guide looked after me well. I did ride the bus in places I did not feel comfortable with. Cycling was pretty decent, around 12-15km/hr for most of the group, the faster riders went ahead. Bike teams were fabulous and kept the equipment well looked after, snack foods plentiful. The heat and humidity was incredible, but after 3 days I was fine.Crossing boarders was easy. Visited many markets along the way and tried Grasshoppers, Silk Worms, Beetles, Snake, Tarantula, Scorpion and many other delicious Asian dishes.Visiting the Killing Fields, S21, War museum was very eye opening. The home stay was amazing! what a beautiful experience, got to help with dinner prep, beds were comfy, out door shower relaxing.The only thing I would say is if travelling single it is worth the extra cost to book single supplement. Spending 24/7 with the group is great but its nice to have time alone.I took the advice of reviews and packed light...took a back pack and carry on and I did fine, you can wash clothes in the sink and it dries quickly or laundry is cheap.
This tour company has impressed us as a professional, service oriented organization and we would recommend it highly. Our cycling journey allowed us to experience the "real" Vietnam. As a result, we have a much better understanding of Vietnam's history and its wonderful people. The most memorable experience was our accommodation on the overnight from from Hue!! Hotel rooms are soon forgotten but this experience will never be. Talk about the real Vietnam!! Snacks were interesting with a local twist. The most enjoyable meals were in local restaurants eating with locals. We felt more immersed in the culture. Your support (Lu) could not have been better. Customer service at its absolute best. Including your call to me when we were trapped at the Mumbai airport!! Your support extended far beyond simply booking the tour. All questions were answered. Last second changes (requests) were attended to without exception. Thanks so much!