A Team That Goes Above and Beyond! This tour provider hits it out of the park on the big wins: safety, logistics, and expertise. Their guides conducted twice daily health checks, measuring blood oxygen to ensure we were acclimating appropriately and they had medication ready to cover any malady. On summit day they carried oxygen as a safety measure that I found necessary after experiencing altitude sickness and the team even provided it to another suffering climber whose guides were not carrying oxygen. Not all guide services have these safety measures! The logistics flow was impressive from the get-go with airport and hotel shuttles. The camp logistics on-mountain was even more so. We’d depart camp after breakfast, they’d have tea and snacks set up along the trail, and we’d arrive at lunch to find the mess tent already set up with lunch ready, just to find it and our sleeping tents set up again at the end of the hike with tea and popcorn waiting and dinner shortly to follow. The consideration that the Porter team put into our comfort was overwhelming. The expertise of the team was unquestionable. The company clearly takes hiring very seriously and recruits knowledgeable guides. Professionals across the board whom we greatly trusted. With the big wins checked off in style, the company goes above and beyond with personal touches that make the trip truly memorable. I think the most memorable for us was the tradition and ceremony that the team brought to the experience - celebratory group singing and dancing especially, even cakes and champagne! Then small things like hot water bottles to keep sleeping bags warm really made us feel well cared for.
Haji, Jacob and the team that took my wife and I up the marangu route did an amazing job, throughout the climb, we were both reasonably new to mountaineering and their experience and utmost professionalism made the trip unforgettable. We were both consistently impressed with Haji and Jacob's knowledge of the mountain and they always went out of their way to ensure our health and wellbeing. They are very safety conscious and were the only guides that we saw who made the effort to conduct twice daily health checks (very important for such a quick climb) which was even commented on by other climbers. Hats off to Haji and the entire team for a fantastic experience.
Highly Recommended Kilimanjaro Trek My friend and I just finished a 7-day Lemosho route trek with this local travel specialist that ended in the successful summit of Kilimanjaro. I cannot praise the team enough and highly recommend them for any Kilimanjaro trek. From our pre-trek communications to our airport transfers and throughout our time on the trek, we were treated and cared for exceptionally well. This local travel specialist seemed to us to be a smaller tour operator. While this meant they didn’t have a fancy bus to drive us around, it also meant we didn’t get a “big tour” experience and received more attention and heart than what we expected, truly living out their mantra “One Team, One Dream.” It starts with our guides, Goodluck and Nickson. As the primary leaders of the expedition and the ones most directly responsible for our wellbeing, they were both exceptionally professional throughout. They were both concerned about our experience, maintaining an open dialog about daily expectations and about any questions that came up. On the health front, they measured our blood oxygen levels and pulse nightly, and we openly discussed our feelings and concerns to ensure we were all on the same page. Importantly, I felt they did a great job picking the right hiking paths and maintaining the right hiking pace for us. We felt this was critical to successful acclimatization, minimizing exhaustion, and ultimately to our successful summit. Lastly, they really encouraged us to enjoy the journey and not just the destination. They were very knowledgeable about the geology, ecology, and history of Kilimanjaro and they freely shared their knowledge. Having the right guides is essential and I feel like we got the best in Goodluck and Nickson. But our positive experience didn’t end with our guides. Incredibly we had 9 additional people (11 in total) supporting my friend and me on our adventure. And they were all wonderfully caring, too (“One Team, One Dream”). Our chef made wonderful, filling meals for breakfast, lunch, and dinner, we had a waiter/water attendant, we had a person who attended our private toilet, and six additional porters who were incredibly hard working setting up, breaking down, and transporting our camp from site to site. To a man, they were exceptionally supportive, friendly, and fun-loving, and it was truly heartwarming to be surrounded by a wonderful group of people who all wanted to see us succeed. A great example: After we summited, my friend and I were struggling to come down the mountain due to exhaustion. Our guides messaged the base team, and six additional members met us 1/3 or 1/2 way up the mountain, carried our packs, and arm-in-arm helped us get back to base camp where they all congratulated us with hugs and high-fives. The Kilimanjaro trip was the fulfillment of a decades long dream, and the exceptional experience with this agency made it wonderful. I highly recommend them.