Amazing introduction to Australia.The surf lessons at Port Stephens, sand boarding, seeing kangaroos, BBQs with the crew, and dolphin spotting were great experiences for us who were looking for a more authentic Australian trip. The group leaders were amazing at assisting us in booking our onward travel for the conclusion of the trip. Overall an amazing trip that I highly recommend.
A family experience of Sydney to Great Barrier Reef We rated this trip based on the activities and the places we stayed, which were very good. However, after leaving Sydney where everything was wonderful, things went downhill. The problems were based around the misinformation given to providers of the shuttle services and using the cheapest form of transfer. This resulted in being taken to the wrong hotel, and time (hours) wasted when we should have been settled and enjoying our holiday together as a family. Rather than sitting back and relaxing we found the whole experience extremely disappointing and stressful. The rail journey was terrible, 2hrs 40 mins late then it broke down. Not your fault but according to locals this service is unreliable always late and prone to breakdowns. The seats were uncomfortable, carriage was stuffy, no interesting scenery, inability to call or use the internet, absolutely nothing special about this train. Again, a total waste of 14 hours on that day. Our only complaint about the accommodation is the Mantra where we went without hot water to our 3 rooms, not good after a day on the beach, and while our accommodation at Airlie Beach was good, we were more than 2 kilometers away from shops etc., and without a transport service. Luckily, I found the Whitsundays tours had a shuttle; it would make sense to include it. To void any more stressful situations we finally hired a car in Cairns for the rest of our trip. Using a more efficient shuttle service and the suggestions I have written in your 'Review Company' section would make the tour better and the costs would not be that much different as I have already checked it out..
It was our honeymoon trip! One in a lifetime adventure! Absolutely perfect! We upgraded to 5 star hotels and business class flights. Sailing to whiteheaven was so beautiful, never saw such a beautiful beach!
Cameron KangarooTravel Expert in Australia
Kevin MattaboniTravel Expert in Australia
Steve ArnerichTravel Expert in Australia
