I have to congratulate Jess and Picture This for a fantastic experience in booking the flights today. Jess was FANTASTIC. She was very friendly, patient, knowledgeable and extremely helpful in explaining everything I wanted to know along with being courteous and extremely professional. It was a pleasure having her on the other end of the phone helping me make a decision on booking my Christmas presents. She went beyond what one has come to expect from a customer service representative in this day and age, and I have to say I have booked two flights with Picture This based fully around Jess's friendly and professional manner. I went from hoping to make some polite enquiries of a number of different companies to booking and paying for two people on flights with your company simply due to her pleasant manner. The whole process including receiving my e-ticket was completed within the space of one call. Please pass on my comments to Jess and thank her for helping make the process so easy.
The 3 areas visited were fabulous. The falls at Wangi, Florence and Edith all had different aspects that made them appealing, the Yellow waters wetlands cruise and the Katherine Gorge cruise were amazing. Ubirr and Nourlangie rock art a highlight. Food varied from average to superb, but that’s part of being sometimes in some very remote areas. To have had some top quality food on offer in the lodges and on the gorge cruise was very impressive. Accommodations were fine, again, it’s the situation. The standout in this respect was Cicada Lodge in Katherine National Park (though despite food quality there being generally top notch, their food service wasn’t great).
The trip to the Jenolan caves was great, the caves themselves were amazing. We visited the Lucas cave after a lunch stop at the Blue lake and were entertained by a platypus. On the way back to Sydney we stopped off at Govett's leap - spectacular view a mini Grand Canyon with lots of trees. Cheeks is a great guy and true gentleman thanks fro a great day especially looking after us.